Know your ISO score before they do.
Every record your department keeps in WatchRoom is quietly doing a second job: feeding a live estimate of your ISO score. The packet that costs most chiefs weeks builds itself while you work — and the dashboard tells you, in points, exactly what would raise your class.
One number for how ready you are — and an honest one
The headline is a readiness percent blended from your training and pre-plan progress, framed for what it is: an estimate to guide you, because the official score comes from Verisk. Below it, the class estimate is computed from your entered data as a floor, not a promise — more data can only raise it — with points broken out across fire department, water supply, emergency communications, and community risk.
Then the most useful list in the product: where your points are still on the table, ranked by value, each with what it would take — the supply-system inputs worth 30, deployment coverage worth 10, and on down. It's an improvement plan written by your own records.
Every piece of the score, drillable
Training progress shows all seven FSRS 580 categories with credited hours against their caps — where you're maxed, where you're short, and where extra hours stopped adding credit because the cap already bit. Below it, the rest of the score as cards: structure-fire turnout computed from your incident rosters, hydrants with overdue counts, pre-plan currency, apparatus with usable GPM against rated, community risk, and turnout gear.
Point the whole picture at any twelve-month window — which matters when you know the evaluation is coming and want to see exactly what the evaluator will see.
The easy points, checked off — and the next move, named
FSRS 700 gives real points for written SOPs and an incident management system — things many departments already qualify for and never claim. WatchRoom lists the ten SOP topics as checkboxes and the IMS as three honest states, and counts what you check.
And the dashboard doesn't just score — it coaches. Improve your readinessranks the highest-impact moves first: the overdue item to fix, the training category that's below target, the certifications about to lapse.
The evaluation-day paperwork, generated
The part chiefs lose weeks to: the pre-survey forms. WatchRoom fills the official ISO documents from the records you already logged — the Readiness Summary, the packet form, and the one-page Training Documentation Form evaluators fill in — so you review a finished draft instead of building one from scratch. Got the old form from the last evaluation on paper? Upload it and WatchRoom reads it in as a starting point.
Reports cover the rest of the year too. The incident summary for the monthly council meeting, filtered to in-jurisdiction or structure fires, emailed straight to the city council. A records report over any combination of your data as PDF, CSV, or Excel — with an AI-written executive summary if you want the opening paragraph handled.
Branded PDFs your department is proud to hand over
Every export carries your department's name and patch. The personnel response report lists every member's calls and share of the runs — the awards-banquet and length-of-service report, with zero-call members listed on purpose. The incident narratives report collects every written narrative verbatim in one document: the written record of your runs, ready when an attorney, an investigator, or your own memory asks for it.
A floor, honestly framed
The estimate only counts what your data supports and says so on screen, including the divergence caveat. Chiefs trust a number that shows its work.
FSRS section references throughout
Every card cites its section — 570 turnout, 580 training, 620/630 hydrants, 512A equipment, 1000 community risk — so the evaluator conversation happens on shared ground.
Fed by everything, automatically
There's no ISO data entry. Calls, drills, tests, and visits you log for their own sake are the same records the score is computed from.
Part of the ISO Readiness module (+$20/month). The live dashboard, filled-out ISO forms, hydrants and flow tests, pre-plans, and community risk logging, on top of the $30 base. Branded reports are included in the base. See full pricing.
Try it with your department's records.
Fourteen days, every module on, no credit card. Import your spreadsheets and see what your records look like when they keep themselves.
Start your free 14-day trial