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Pulling your records…Checking what's current…Laying out the page…Pulling your records…
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Incidents, training, trucks, hydrants, the schedule, the budget, and the ISO packet, in one place, for the volunteer department on a Saturday and the career department on a 24/48.
The demo is two whole departments, volunteer and career. No sign-in, no card, nothing you do in them is saved.
Brush fire
County Rd 29 near Ladiga Trail
B-2, Tanker 3
Responding
4 coming, 1 to the station
Filed to NERIS
Accepted
NERIS V1 data exchange compatibleThe product
Calls, prevention, people, gear, reports, ISO, the office, and the tools to run it all. Pick one to see what is inside.
Incidents, dispatch, CAD reports, the response map, and who's on the way.
Hydrants and water, pre-plans, occupancy and inspections, community risk.
Personnel, training, the schedule, the time clock, stats, standing, meetings, applicants.
Apparatus, hose, assets, uniforms, fuel, and maintenance.
Statistics, response times, call lists, and everything else, as your PDF or Excel.
A live readiness estimate, the packet, and the forms filled from your records.
Budget, stipends, hours, grants, dues, and the document library.
Department info, connections, team and agency access, inbox, add records, the audit log.
The federal badge for a system that actually exchanges data with NERIS. WatchRoom carries it.
NERIS
There is nothing to migrate to. The call record is the NERIS record. You answer questions a firefighter can actually answer, in plain words, not code, and it comes out the other side in the national standard. Filing is one click from the call itself.
Log the call
Type, address, times, apparatus, crew. Or say it out loud.
Answer in plain words
Was a smoke alarm present. Did the sprinkler go off. The form just asks, and the code picks itself.
File it
The section chips show you exactly what is still blocking a submission. Clear them, click once, and it is accepted.
Who it is for
Most of America's firefighters are volunteers, and most software is not written for them. WatchRoom started in a volunteer department in Calhoun County, Alabama. The career side was added when a career chief asked for it. Each department sees the pages it uses.
Priced for a department with no full-time staff and a treasurer who works at the bank.
The shift house, the payroll side, and the fleet, without buying five systems.
The way in
Every hydrant shows in its flow class color, every walked building shows its visit status, and the calls of the day sit right down the side. It is the same map the evaluator's questions come from, right there on the phone on the way to the scene.
Voice
Standing in the bay, gloves still on. Describe the drill, the call, the fill-up, the hydrant, whatever it is. WatchRoom writes the record, shows you what it heard, and saves the moment you confirm it. Nothing saves until you do.
Every way records get inActive911 alerts land on Dispatch the moment the tones drop. Your 911 center's call detail reports land on CAD Reports by email, or a dispatch vendor posts completed calls to the webhook with the times already filled in. Aid partners come straight from the state roster with their NERIS IDs already attached. NERIS filing is one click from the call, every time.
When the county EMA or the State Fire Marshal asks to see a department's records, the request just shows up on the chief's Team page. Nothing gets shared until the chief approves it, and it can be turned off any time after. Or the chief can invite the agency first, pick exactly what to share, and they are looking at it the moment they sign in. Get ten departments in a county onto WatchRoom, and that county stops mailing PDFs for good.
On the wall of the bay
Who is on today and tomorrow, what is coming up, the weather and any NWS alert, the readiness gauges, birthdays pulled off the roster. The second dispatch sends a call, the screen flashes and puts it right up.
Founding member 1 of 50
Founding member 2 of 50
Departments on WatchRoom
The Founding Fifty
The first fifty departments on WatchRoom lock in their price for as long as they stay.
Switching
Export from whatever system you are on now, drop the files on one page or just forward them to your inbox address, and review every record before it saves. Coming from First Due, drop every grid at once, and each file gets recognized on its own. Most departments are looking at their full history the same afternoon.
Competitor figures are published or reported by departments that switched; ask them for a current quote.
Pricing
Everything, for the year. Or head to the pricing page, pick only what you use, and watch the total change as you go.
Volunteer
An all-volunteer department
$600a year
or $60 a month
Combination
Paid staff and volunteers together
$2,500a year
or $250 a month
Career
A career department, one station or six
$5,000a year
or $500 a month
You pay for what you check. Incidents & NERIS is the base, and it already brings the roster, Station Ops, reports, the station TV, messaging, and the mobile apps along with it. Training, ISO Readiness, Apparatus & Gear, and Scheduling & Admin are each their own checkbox with their own price. Check all five and the Everything price kicks in automatically. Prices are set by what kind of department you are, volunteer, combination, or career, so a 15-member volunteer department is never paying what a career department pays.
Yes, and it does not cost anything. Export your incidents, personnel, training, hydrants, and equipment out of Emergency Reporting, send them over, and we load them in for you. Most departments are looking at their full history inside WatchRoom the same day.
An afternoon, for most departments. Add your people, your trucks, and a checklist, and the crew can start logging that same night. There is no implementation project and no consultant to schedule around.
It really is. Every call you log is already sitting in the NERIS format, so when it is ready, you submit it right from the record. WatchRoom is a NERIS V1 data exchange compatible system.
Check the box on your Billing page and it's on, Stripe prorates the month for you. Uncheck it and it's off. Nothing locks up, and no record is ever held hostage either way.
Yes. Everything runs month to month, no contract to sign. Pay for the year instead and you get two months free.
More on the pricing page.
The app
WatchRoom for Android is the same account as the browser: truck checks, training attendance, the fuel receipt, and the call itself, from the phone in your pocket. The iPhone app is on its way.
Two demo departments, volunteer and career, every feature switched on. Open one, log a call, run a truck check, file it to NERIS. Close it, and it is gone, like it never happened.
